Shipping & Returns

1. Processing Time

• All items are made-to-order.
• Orders ship within 1-3 business days.

2. Shipping Time (Business days, excluding weekends)

• United States: 5-8 business days
• Australia: 8-12 business days
• United Kingdom: 5-9 business days
• Europe (EU): 6-12 business days
• Rest of World: 8-18 business days

3. Order Cancellation

• You may cancel your order within 12 hours after purchase.
• Please contact us immediately at: 📧 info@12elevenatelier.com

4. Return & Refund Policy

• Returns are accepted within 30 days after the delivery date.
• For detailed Return instructions, please visit our Return Policy page.