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Privacy Policy

At 12Eleven Atelier, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and share information when you visit or make a purchase from our website (

Personal Information Collection

  • Device Information: As you navigate through our site, we automatically collect certain data from your device including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Furthermore, as you browse, we collect information about the web pages or products you view, websites or search terms that referred you to the site, and your interactions with the site. This is referred to as "Device Information".

  • Order Information: When you make a purchase or attempt a purchase through our site, we collect certain information from you including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is referred to as "Order Information".

We collect Device Information using technologies such as:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier.
  • Log files: These track actions occurring on the site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the site.

Use of Personal Information

We use the Order Information collected to fulfill any orders placed through the site (this includes processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen orders for potential risk or fraud; and
  • Provide you with information or advertising relating to our products or services in line with the preferences you have shared with us.

Device Information is used for screening potential risk and fraud and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the Site and assessing the success of our marketing and advertising campaigns).

Sharing Personal Information

We share your Personal Information with third parties to help us use your information, as described above. We may also share your information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us through the information below.

Data Retention

We will maintain your Order Information in our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail

Thank you for choosing 12Eleven Atelier.